Apple Speeds Up Returns and Refunds to Snag Ecommerce Shoppers



As the ecommerce space continues to draw in buyers previously committed to brick-and-mortar stores, exceptional customer service has become ground zero in the battle to win over consumers

Apple has significantly reduced its return and refund times, a move that could ultimately increase its profits by aggressively competing for ecommerce customer loyalty, according to research conducted by Stella Service. The customer-service research firm defines “refunds” as customers getting back the money they spent to purchase an item, and “returns” as customers returning a product back to Apple.

See also: Big Companies Turn to This Startup to Fix Bad Customer Service Read more…

More about Amazon, Apple, Zappos, E Commerce, and E Retail



Unit G, Carlinghurst Business Park , George Street West, Blackburn, BB2 1PQ
Tel: 01254 660 003 Telephone: +44 1254 660 0033
FAX: +44 1254 660 0033

Latest News

  • Chief Inventive Viner is an Exact Job: Josh % Fills The Position for Joe Boxer

    “I’ve always wanted a chief anything title,” actor Josh Peck, best known for his stint on Nickelodeon’s Drake & Josh, told Mashable. Well, on Thursday, he accomplished that goal, becoming Chief Creative Viner for fashion brand Joe Boxer. With nearly 5 million followers on Vine, Peck is the latest popular user on Twitter’s six-second video […]

    Read More

  • Europe’s High Courtroom Principles That Shopping The Web Does No longer In Itself Infringe Copyright (Phew)

     A protracted-working European criminal fight over the copyright standing of cached copies of paperwork held on the computer systems of Web customers has been resolved as of late. A preliminary ruling by way of the European Courtroom of Justice has sided with widespread experience, ruling that digital copies proven on an internet browser’s pc reveal or held brief in a […]

    Read More

  • The Absolute best 6 Seconds on the Web Nowadays

    This is the story of a wimpy goat that found his voice He gave it all he’s got. Now, he’s an Internet star See also: Inspiring Goat in a Wheelchair Is All You Need Right Now See? He’s already in a Taylor Swift music video Today is a good day Have something to add to […]

    Read More